Virgin 360 box orange light Hopefully then the box should reboot, the power button will turn blue, and it should reset and boot up normally My v360 box has red light on constant welcome screen appears for 2 and half minutes then tv box clicks then shuts down then the welcome - 5526690. " C 6000 fault. Tivo box won't start up in Virgin Media: TiVo® service 4 weeks ago; My 360 to box stuck in welcome loop with orange light in Virgin TV 360 04-12-2024; TiVo box keeps re-starting in Virgin Media: TiVo® service 02-12-2024; V6 box frozen in Virgin TV V6 01-12-2024 For the last 10 hours it has now settled to an orange light and that's it. Email. Stay safe online. Hi, I started to upgrade to v360 from v6 and got the failed message. Can this be replaced and if so will If the Virgin Box is flashing green light then the box is searching for the WiFi to connect and it has not been connected successfully. The only mini box that VM have is the TV360 mini box. Virgin Media; My Virgin Media Coaxial wall to splitter 10 cable in Virgin TV 360 I have been a customer of Virgin for years & I've been told that I need to order a TV360 box because the current is out of date. Turn off the 360 at the switch; then on the box hold down both the power button and the + button at the same time. Options. Orange light on 360 box, works fine but loud noises in Virgin TV 360 31-10-2024; Is my V6 failing? in Virgin TV V6 30-10-2024; Set top box shutting down in Hi all , try to resolve this problem. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page; Virgin 360 box mervynburrows. The light on the old box was orange, also in indication of an ageing/faulty condition. Account - Cable. Back of the box . Manage Your Account. Stv700. You would need to clarify what the faulty box is before anyone would send you one, picture below is of a 360/V6 and 360 mini box. My Virgin Media App “share live graph”. New box in place and fully up and running again. For 360 boxes connected over Wi-Fi, reconnect the box to Wi-Fi network from the “Network Settings” menu. Hold down the power button and + button on the front of the box, then switch the box back on. the actual graphics and menus on the virgin box are just the same awful quality. I've done all the suggested things like reconnecting everything and plugging it directly to the outlet but no change. Note that the 360 will need to be in line of sight of the Harmony handset because the Harmony will only be using IR and not Bluetooth to control it. in Virgin TV 360 2 hours ago; replacement remote for a v6 in Virgin TV V6 8 hours ago; V6 Remote control doesn't work in Virgin TV V6 yesterday; TV remote remote and volume issues since 360 in Virgin TV 360 Thursday; Apollo 360 wifi box in Stream Thursday I recently upgraded to 360 from T6 but I have two outlets in my house T6 was the main one and TiVo box was the other when 360 became the - 5550591. Btw, if Discover how to use your Virgin TV box. I've tried powering off and on, changing cables et We would like to show you a description here but the site won’t allow us. In fact, you don’t even need to be home to set your shows to record. On our wavelength Options. On Monday at 1am my internet died, I don't know if it was some kind of update for the router but ever since the light on the router has been orange when it used to be white. Confirm that the remote is operating your Virgin 360 box correctly. This happens when the box cannot connect to your WiFi network. My box then restarted another couple of times and the power button didn't turn blue until the third reboot (I didn't touch anything during this time). Hold down the MAGIC key until the light blinks once and then twice and stays lit. Some of the missing features are as follows; Wishlists (where you can set the box to record programs on certain subjects or featuring certain people), undelete, series link+, series link manager, suggestions, setting of series links for programs not in the current TV guide, ethernet control, keyboard support via USB, switching between tuners with constant buffering, New Virgin 360 Box - Unable to Pair Remote to TV . The pairing sequence you have described is for the 360 box, and your previous posts also indicate that you have a 360 box. Not happy with the new 360 tv box, especially the tv guide. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Members Online • Professional_Home616 . Doesn’t give the same info non the channel as the V6 box. V6 box upgrade to 360 now making continuous hum even on standby mode in Virgin TV 360 a week ago Virgin TvGo not connecting to iPad in TV on the go a week ago 350 Box Stuck on Welcome Screen in Virgin TV 360 03-12-2024 The UHD picture on Virgin UHD is ok (but not as good as the V6), but I've just upgraded to Sky F1 UHD, and this picture lacks colour and is terrible - half way to black and white. Joining in In response to roy247. If your Xbox 360 AC power supply is showing an orange light, it usually indicates that the power supply is in standby mode and not delivering power to the console. MOVIES. Resetting the box does not help either. The hub is in the same place it has always been but when checking after the reset to get devices back on line, it is saying that 20 devices (so potentially everything controlled by the wi-fi) has issues! However, Virgin’s triple packages of broadband, TV and phone do work out considerably cheaper, and you can always choose to just not make any landline calls. Turn the TV box’s power off at the wall socket; While you’ve turned the power off it’s worth checking that all the cables coming into and out of the TV box and your TV are plugged in firmly at both ends; Turn the power on at the wall socket and let the TV box start up – it could take up to 10 minutes Tivo V6 Orange light of death Virgin Media TV Service. Virgin Mobile. Hi all, Just had a new Virgin TV box installed and trying to pair the remote to our TV which is a LG OLED48C14LB however it doesn't seem to be working. Connect the Virgin TV 360 HDD box or MRV 360 box to a co-axial TV outlet and connect the HDMI cable to the TV. The led goes solid amber for about 20 seconds then starts flashing amber for 10 seconds then goes red and the red arrows appear and the red light then fades in and out for about 5 seconds then the red light goes solid for about 3 seconds then it goes back to solid amber and repeats. Virgin TvGo not connecting to iPad in TV on the go Thursday; V6 box keeps disconnecting from TV in Virgin TV V6 Wednesday; 360 slow in Virgin TV 360 Monday; V6 rebooting, no channels subscribed in Virgin TV V6 a week ago; Virgin TV 2 is offline or not connecting. Then turn on the 360 again whilst keeping hold of those buttons for a further 30 seconds. Nothing to do with ageing, new 360 main box installed today and blue standby led. If it has, we’ll send out a WiFi Hub (and TV box, if you’ve ordered Virgin TV too) in our QuickStart pack, and you can set things up yourself. Not currently in use. Stuck in a loop of 'Something went wrong' in Page 7 360 Mini box connected 360 Mini box by pushing it to your Virgin Media socket. Need to contact Virgin Media Customer Services? Orange light on Hub 3. Check power and RF connections to VM Hub and ensure Ethernet cable is securely connected if applicable. My 360 to box stuck in welcome loop with orange light in Virgin TV 360 04-12-2024; V6 box frozen in Virgin TV V6 01-12-2024; Box stuck on welcome screen with flashing orange light in Virgin TV V6 20-11-2024; TiVo Box suddenly stopped working in Virgin TV V6 16-09-2024; Virgin V6 box not working anymore in Virgin TV V6 04-09-2024 Turn off the 360 at the switch, then on the 360 box hold down both the power button and the + button at the same time. We would like to show you a description here but the site won’t allow us. Community Natter. If I turn the box back on it happens again within 5 minutes. (This What does the Virgin 360 box offer? Launched in November 2020, the Virgin 360 box is the main set-top box for customers taking Virgin Media's cable TV service. Enter the code 994, the light blinks twice. When it does come out of st There isn't a tivo mini box. Switching the TV box off. Many users are reporting that their Virgin Box is stuck at starting screen. Again I ran tests from the virgin site and get one of two messages "you have an intermittent signal problem" and the "looks like we need to reset your hub" which fails after 2m and i get stuck in these endless loops. The thing that makes Can anyone help got a solid orange light on my hub and router every now and then the picture freezes and distorted it lasts a bout a minute - 5556181. But you might see other router lights turn on occasionally. The box starts up with an orange light and I receive the welcome Virgin TV 360. But, before diving into the solution. Mark as New; You could try turning off the 360 with the switch on the back of the box; then on the front of the 360 Just press the HOME button and navigate to TV SHOWS in the top menu and press OK. Tivo V6 Orange light of death Virgin Media TV Service. But, Ok, try removing the ethernet cable, power down both the hub and the box. Hold down and count to 30. Volume low on some Channels in Virgin TV V6 02-12-2024; 360 'upgrade' : inferior picture quality in Virgin TV 360 09-11-2024; 360 and lost all recordings in Virgin TV 360 02-10-2024; TNT Sports 1 Volume During Football on a PC in TV on the go 25-09-2024; Just signed up for upgrade to Virgin TV 360. You will see an Issues with my v6 TiVo box at the worse possible time. Networking and WiFi. obviously I've already changed batteries. The box should reboot, the power button will turn blue, and it should reset and boot up normally. That light stop flashing and turned off but the orange light stayed on. . It does the Welcome splash screen and then Starting Up screen and then back to the Welcome screen. My box is stuck on load up screen with flashing orange light, a black downwards arrow appears on screen that’s changes to white. My What do you mean by "normal virgin" if you have "upgraded" from V6 TiVo to 360 Horizon software then there is no going back, the old TiVo software has been deleted your hard drive reformatted and 360 software installed. Security matters. Found out today that one of the kids had been trying to cast youtube from his phone to the tv (even though both the V6 and the tv have youtube apps that he knows about) and asked if he sends it to living room or master bedroom (the names i've give the boxes) and Hi jdurham60031 . Volt. Have tried rebooting and holding the buttons for 30 seconds etc The constant orange light indicates that the power supply is receiving power. Yes Euro 2024 is here and what happens during the opening game my box decides to - 5533416. Tips & If you don't use a soundbar etc make sure the 360 isn't connected to the TV's eARC connector it has been known to cause problems but usually with lip sync. The 360 also has a mini box which is half the height of the main box as the mini box doesn't contain a hard drive. Hi Jon2284. Find out what these Virgin Media Hub lights mean below. TV. Resetting the router just results in white flashing endlessly then back to orange eventually. Make sure the power button on the TV box is switched to ‘1’ or ‘on’. You could try disconnecting everything and then start adding devices after the 360 box has rebooted. C6000. Found out today that one of the kids had been trying to cast youtube from his phone to the tv (even though both the V6 and the tv have youtube apps that he knows about) and asked if he sends it to living room or master bedroom (the names i've give the boxes) and Flashing Led in Virgin TV V6 Tuesday; TV breaking up in Virgin Media: TiVo® service a week ago; My 360 to box stuck in welcome loop with orange light in Virgin TV 360 04-12-2024; V6 box frozen in Virgin TV V6 01-12-2024; Box stuck on welcome screen with flashing orange light in Virgin TV V6 20-11-2024 This did happen before with a 360 update (seems like a long time ago but I preferred it), my mini box has just been updated and the standby light is still red, still waiting for the main box to update. The way I realised this is because the text is pixelated and in the 360 box video settings the maximum video output is 720. A white light will appear next to that logo to indicate that the box is in use and a red light will appear adjacent to that when the box is on standby. Hi we have a 360 box which has been working fine for a couple of years but as of a few days ago it produces no display at all when switched on. This can be caused by a few different issues. Try the minus button. I've tried power cycling the box to no avail. Noticed it when I switched off last night and ran the Virgin website tests which said everything was OK. Works OK when watching bit when turning off TV and leaving V6 in standby mode (red light) it then goes off completely. Browse Virgin Media Community; Volt. Forum Team In response to MandaMcC. V6 to 360 upgrade issues Not that I am aware of, I wonder if the better option is to ask VM for a new 360 box Reply reply Our TV and broadband deals all come with the TV 360 box, plus the chance to add up to two 360 Mini boxes, if you’d prefer multi-room TV service, for a bit more each month. I am so sorry you are having issues running your Xbox. 2. Typically, yes it is normal wear and tear on the LED. Also if you go to Settings > System > Standby power consumption and select Fast start or Active start then the box will wake up quicker than leaving it set to Eco start. V6 rebooting, no channels subscribed in Virgin TV V6 2 weeks ago; Streaming on 360 box in Virgin TV 360 3 weeks ago; No signal on one of 2 boxes after 360 upgrade in Virgin TV 360 a month ago; Red exclamation mark, unable to delete, unable to series link, shadow recordings and unable to play! in Virgin TV 360 a month ago My Virgin Media Hub 3 has been showing a permanent redish light for a few weeks now. Despite some people clearly preferring TiVo, the data suggests 360 is objectively a better TV service. Virgin TV box orange light showing? Wondering what the red light on the Virgin TV box means? Seeing no lights at all? Just head to the top of this page, select your TV box, and tap on each Engineer turned up promptly yesterday and swopped the faulty box for a new one. There's also an orange light on the device. The F1 Ferrari's look orange ! Sky F1 in HD is ok. I don't know if you noticed when reading the other threads but when I saw the second post regarding the blue light I immediately escalated the issue < here> (in the VIP closed forum so the Modteam were aware of any potential problems) and it's now with the products team for testing and analysis. All Virgin TV bundles come with the Virgin Media 360 box as standard. You can call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone, choose the option to report a fault, then ignore all the other options offered and you should then be placed into a queue to speak to someone. If they are all updated V6 boxes and one is faulty then it will get replaced with a 360 mini box. Leave go off the buttons at the front of the box. During the installation process the remote control should Virgin TV 360 is now the standard TV box included in any Virgin package. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband, TV, phone and SIM deals; Broadband. You will either have to find a way of improving the WiFi signal, or connect direct via Ethernet. Virgin usually use white coax cable internally, you should be able to trace the Virgin connection from the wall box to a splitter and one connection from the splitter goes to the hub and the other to the TV, if it won't reach to the TV then you should really ask for a manned installation as previously suggested because None of the fixes worked for more than a day or two. You should check what kind of problem is your Virgin Box facing. So, we are listing out the most possible reasons which can be the reason for Virgin Box being Stuck on Welcome Screen. You could try pressing and then hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. Enter the code 1582, the light blinks twice, indicating code saved successfully. Hi, my V6 box appears to be stuck in a boot loop. Connect the V6 box to your HDTV. Dear VM Team, Having received the new remote, I went ahead with the TV 360 upgrade/install on Friday on my existing V6/TIVO box. Cold feet in Virgin TV 360 14-08-2024 Where does the other end of the black coax go to. CS2004. Hard drive Needs new box. Stream from Virgin Media. Tried entering the first four characters of the model number The orange standby light is the only light that will display. Comparing our best UK broadband and TV deals Netflix or something you recorded earlier. Virgin TV 360. TV remote remote and volume issues since 360 in Virgin TV 360 yesterday; Virgin TV GO problem in TV on the go yesterday; If you have 3 x 360 boxes are they all updated V6 boxes or did you have an old TiVo box swapped for a 360 mini box. Most new customers signing up to Virgin Media TV will now get the 360 box, and existing customers with either the V6 or TiVo box can choose to upgrade. I'm having exactly the same issue after 'upgrading' to Virgin 360. The white light on my 360 is also more amber than white. Updated to 360 couple of weeks ago. 1. After 10+ years of using. Turn it on to watch your recordings. The remote does not always bring the box out of standby so has to be power cycled. They said they would send message to team to fix. By that date VM had stopped supplying the older tivo and V6 boxes so you would have received a master 360 box and a mini 360 box. My internet is now TV 360 Box Not Recording in Virgin TV 360 Sunday; V6 rebooting, no channels subscribed in Virgin TV V6 2 weeks ago; V6 box frozen in Virgin TV V6 01-12-2024; No tv connection this evening in Virgin Media: TiVo® service 09-11-2024; Lost all recordings and planned recordings again in Virgin TV 360 21-10-2024 V6 - 360, bose remote wont work them. Browse Virgin Media QuickStart, set up and connections. I've also tried to order online but after checking my TV box it just says something It does sound like a faulty box, was this a self install or are you going from a V6 to 360 software update. You can also try the following:-Put the box into 'Pairing Mode' by pressing the Standby/On button on the front of the 360 box for 10 seconds. 8. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone. Need to contact Virgin Media Customer Services? Over the past few days, my v6 box with virgin 360 keeps powering itself off over and over again. Virgin The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Controlling the Virgin TV 360 box couldn’t be any easier especially with the voice control feature on the 360 remote. TV 360 brings Ultra HD 4K viewing to Virgin I've moved your post from the V6 forum to the 360 forum. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. A few minutes later it turned orange and then another light (I think the connectivity light) flashed orange beside it. I was also told I’d get an email confirming a new box would be sent - this has not arrived. Need to contact Virgin Media Customer Services? Hub/Super Hub As the title says yellowy orange light steady on my hub 5, can't find anything about this colour light. I believe the Hub 3 uses RGB LEDs to generate white light, the blue diode seems to deteriorate faster than the other colours resulting in an orangey-yellowish light. So, follow the steps which are given below to fix it. That should hopefully work. If I turn the box back @alancole wrote:. It doesn’t change channels automatically as the V6 box did. Virgin Media; My Virgin Media; Shop; Virgin TV 360; Need TV360 box but confused how to order; Options. You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's. It seems that Virgin have gone backwards on this occasion. The upgrade happened yesterday, 1 box is fine, the other not. Apps. tried again but got the failed message all the time. Broadband. Is it exactly the same colour on and off, my box white light is getting redder, also some users previously have posted after a software update to the box this has happened and then another update has magically fixed it. Engineer came & within few I have 360 TV and the remote is not working properly. I was not supplied with any manuals/instructions by the engineer, but having followed the instructions online I cannot get the Stream box to work. Try turning off the 360 by the switch on the back of the box; then on the front of the 360 box hold down both the power button and the - (minus) button at the same time. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. It does though look like you either need to call 150 from a Virgin phone, or 0345 454 1111 from any other phone, and select option 2 (Faults ) then i gnore all the options and don't press any other buttons. Did improve over few days but not 100%. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Virgin's Tech team run some tests and said the V6 is faulty and a new one is being sent by courier as an Engineer is not needed. Give me the old V6 box as it is superior to the new 360 box. Try Over the past few days, my v6 box with virgin 360 keeps powering itself off over and over again. How did you get on. Another new area has arrived on 360. How to reset the broadband Hub. Over the air software update is Orange light and wifi unstable and today kicked out of everything - 5448284. You can also perform a full reset which will return the Hub to its factory settings. i have a HUB 3 router and have started to experience the wifi disconnecting from both my 360 TV box and my iPhone. Audio. Virgin Media; My Virgin Media; Shop; V360 remote pair with TCL TV in Virgin TV 360 yesterday; V360 box buffering on recordings in Virgin TV 360 13-12-2024; Just to clarify something is one remote paired to a 360 main box and the other one to a mini box and both giving the same problem. So, you have to fix this to stop the flashing green light of your Virgin Box. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Members Online • FCbeard . Tv was starting to pixilate one couple of channels to spoke to help. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as The orange LED on a Hub3 is a common "feature" of all ageing units. Hi everyone. Each box will also need to be connected to your VM Hub modem via Ethernet or Wi-Fi. Press the Magic key once; Enter the code 00584 Or if you have a Hub 4 the light ring will be solid white. Hub 3 - Permanent Red Light - Wifi, PC, Cable TV Box issues in Networking and WiFi yesterday; Red light on Virgin Media Hub in Networking and WiFi yesterday; Hub 3 constant red light in Networking and WiFi yesterday; Red Light on a hot Hub 3 Router in Networking and WiFi Monday; WiFi but no internet in Networking and WiFi Monday I had Virgin broadband installed on the 22/05/23 and also received a Virgin Stream box. TV on the go. I have turned the device off for 15 min and on again, - 5515999 Community; Volt. VM 350BB 2xV6 & Landline. When this happens the power light on the box flashes for about 1 minute. Btw, if the box is less than 3m away from the hub, you can use wifi by selecting 'other options' on the setup screen, after unplugging the ethernet cable. The WiFi and power showed green but then faded away. Make sure your TV is on the correct source input channel. My Virgin Media App. Yesterday would not switch on to turned off and on. The red light on my TV box now stays on permanently (360 tevo I think) it used to change to white - 5457018 Hello, Hope someone can help. Please can you try the following method:- Put the box into 'Pairing Mode' by pressing the Standby/On button on the front of the box for 10 seconds. Browse Virgin Media Virgin Media Community. in Virgin TV 360 a week ago We would like to show you a description here but the site won’t allow us. Before st Check the batteries in the Virgin TV remote, making sure they’ve been correctly positioned and that they’re fully charged. Box stuck on welcome screen with flashing orange light in Virgin TV V6 20-11-2024; V6 to 360 Questions in Virgin TV 360 30-07-2024; Virgin V6 box issues - Did a VM fault test yesterday. I have been a customer since it was NTL and have gone straight from Samsung V+ box to V6. It was launched in November 2020. If you’d prefer to have some help setting it up, or your NEW BOX NEEDED in Virgin Media: TiVo® service Sunday; TV Go won’t work in TV on the go 10-12-2024; My 360 to box stuck in welcome loop with orange light in Virgin TV 360 04-12-2024; Old box went into boot loop but seemingly ok after reset in Virgin TV 360 02-12-2024; Loss of facilities in the Apps menu in Virgin TV 360 22-11-2024 Have constant orange light on router and our baby monitor won’t connect, seems to be intermittent connection, any magic solutions please? - 5451336. Learn how to watch live TV and what your on-screen icons mean. To further this no sound is present whatsoever upon startup either, and yes he volume is turned up. I think on a forum such as this you may find more customers with issues than those who are happy, it's the nature of the feedback forum. Packages. My daughter just joined VM last week and she was issued with a refurbished Hub3 (there havent been any new ones for years) and yes - you guessed it - the light was already orange - here is the pic she sent me to ask the same question New to Virgin 360 first impression! in Virgin TV 360 10-11-2024; Virgin TV 360 upgrade suggestions in Virgin TV 360 20-09-2024; pairing issue with 360 in Virgin TV 360 04-09-2024; Sky Sports+ channels not playing in Virgin TV 360 24-08-2024 Understanding the TiVo box lights. If I touch the console on button it turns green and beeps but only for a second then nothing and same with the DVD eject button. 95 to £24. Turn off the TV box. I have a new hub 3 (replaced after red light in previous hub) but I am still experiencing intermittent wi-fi and now have an orange light after a virgin media reset. Sabrina_B. Two white arrows flashing on box . It previously happened over Christmas 2023. resetting the HUB 3 only fixes the problem for a short time. The 360 box looks the same as the older V6 but runs on the horizon interface and has a voice control button on the remote. Go ahead and try out the steps in the article, and be sure to let us know the results! \(^ω^\) Report abuse Virgin TV 360; Virgin 360 box; Options. which I looked up after and nothing was doing. Broadband only; Fibre broadband; Switch Welcome to the home of Virgin TV 360, bringing together your devices, favourite channels and apps for seamless viewing at home and on the go. 100:70 The box appears to be stuck in reboot mode (solid orange light). In the end an agent on WhatsApp chat arranged an engineers visit which confirmed HDD failure and a replacement box was installed. TiVo. My Virgin TV 360 box is not starting up properly. ) in Virgin TV 360 4 weeks ago You need to set the 360 box as a Ziggo Mediabox on the Harmony remote. 2). *Customers with a TiVo or legacy box will require a box swap to a new Virgin TV 360 box. I have a Virgin 360 box and today it hasn’t been working. Whilst keeping hold of those buttons for a further 30 seconds turn on the 360 again. so, I came on forums and noticed someone said hold the minus button on the v6 The Standby button should then start to flash on the remote followed by an onscreen message displaying 'Pairing successful - this remote will only work with this Virgin 360 box'. With a 360 Mini box, you can enjoy all the Hey @cdturri . If your box is stuck on the Welcome screen you should try the following. Check that co-ax cable is securely connected. This box makes virgin tv better, similar to what Sky Q offers, with new functions and a better interface. Welcome to the home of Virgin TV 360. Reasons For Virgin Box Facing Issue While Starting. Phone. I’ve set this up this evening and am unable to view the - 5605663 If you had a V6 box and a TiVo box you would have received a mini box to replace the TiVo. It has many features that improve your TV viewing experience. I've got exactly the same problem of my standby light on the Virgin 360 tv box having turned to blue. You can control the 360 Having Virgin Media multi-room means you’ll have up to two additional Virgin TV 360 Mini boxes along with your main Virgin TV 360 box, so your household can watch shows in other rooms. Try turning off the 360 by the switch; then on the 360 box hold down both the power button and the - (minus) button which is on the front of the box at the same time. Me to Operator. There is an article regarding troubleshooting the power supply. V6. Tried using the automatic pairing where you have to press the OK button to test the Volume UP button, nothing works. Complete guides for all Virgin 360, V6 and TiVo boxes. Displayed when the 360 box has poor or no signals present. Diagnosis fault 360 box hard drive. Power both up again, wait a few minutes, then plug the ethernet cable back in. My My 360 to box stuck in welcome loop with orange light in Virgin TV 360 04-12-2024 Is my V6 failing? in Virgin TV V6 30-10-2024 Set top box shutting down in Virgin TV 360 20-10-2024 Hi Ian2904 . When turning off at the mains for more than 10 minutes, the TV seems to be turning back on an goes to the welcome start up screen with all welcome in all the languages, but then goes black and the problem remains. TV box reboot steps . ALL ABOUT VIRGIN TV 360. It reboots with the Welcome message, then 'Please wait' for a few seconds, then screen goes blank, with a right light on the box and the 2 red arrows on the box display, but they disappear eventually. Any ideas? £24. I pressed and held + and the pressed and held power (in that order) then held both for 30 seconds or so, the little light on the front of the box turned blue and the reboot cycle was broken. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the box or covering the vents Constant Recurring Issues with TV360 Box in Virgin TV 360 2 weeks ago; Do not have Upgrade to 360 on Home Screen in Virgin TV 360 2 weeks ago; Error: Sorry we can't play this at the moment 0 in TV on the go 3 weeks ago; No Sound When Turning On (and other issues. Check out MOVIES to find the latest and greatest movies all in one place – to rent, buy I noticed it loked like my box waas just upgraded to 5. Just tap the button or say ‘Record’ into the remote, or use the Virgin TV Go app to control the TV box from The Standby timer doesn't affect the recordings, the box will go into standby mode if it's not received any interaction (channel change for example), you need to have the box set to fast start or active start in the Standby power consumption setting and don't turn off at the plug when you go away. The VM Operator ran Problem with handshake between 360 box and LG TV in Virgin TV 360 2 weeks ago; My 360 to box stuck in welcome loop with orange light in Virgin TV 360 04-12-2024; 360 tv stuck on welcome screen in Virgin TV 360 15-11-2024; TV box stuck in welcome in Virgin TV 360 09-11-2024 There’s usually just one light illuminated on a Super Hub 2 or 2ac. newly installed 360 box all info lights working,hour later when in standby red light went out,rang vm and was told i shall send info to box,after that all light stopped working and was told oh well i don't really know still you get all channels still and that was it conversation with vm ended,that evening phoned again to report it and was told not a problem Sometimes the Virgin Box flashes orange light when it does not have a Full Internet Connectivity. Hi fatdaz . My 360 to box stuck in welcome loop with orange light in Virgin TV 360 04-12-2024; I am having problems with V6 Box stuck in Starting Up Mode in Virgin TV V6 30-11-2024; Box stuck on welcome screen with flashing orange light in Virgin TV V6 20-11-2024; 360 tv stuck on welcome screen in Virgin TV 360 15-11-2024; TV box stuck in welcome in Virgin On the 7th of July at around 2 in the morning the light on the box turned red (the light was off beforehand and is usually that way when the box is off). As said thanks also to you for please help as my box has now been stuck in a restart loop with orange light and trying to update software with flashing orange and red lights and has been doing for last few Hi, my Virgin 360 box is working perfectly and when we got it there has always been the orange solid light and the box makes loud noises. Check that all the cables connect firmly into the TV box and your TV. Hi there Danny P! I am Lumie and I would love to assist you today. Looking at your previous forum posts you cancelled your VM TV and then had the TV service reinstated in March 2023 with two TV boxes. light is still orange on the front of the box. Hi, light on my hub is orange, tried rebooting also pressed the reset button still orange, thought it was Hi Giova47, As long as the box is working OK I wouldn't bother too much. The system still powers up and displays the white power button light as expected, but no picture is ever displayed to the tv via HDMI - not even the virgin The Virgin 360 Box is the newest set-top box from Virgin Media. I swapped the lead for a standard f type to standard aerial adapter and that solved that problem. Keeps turning off completely (no lights at front) and the only way to turn it on again is by switching off and on at the back of unit. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on the welcome screen. The light on the front panel will flash and the remote should now be paired with the Virgin TV 360 box and TV. Virgin’s entry-level TV package is the Big Bundle, which comes with 100Mbps broadband and 100+ TV channels. My 360 to box stuck in welcome loop with There are four choices:- 4, 5, 6 and 24 hours. Hi, If you have the 360 box on the left in the picture and have never been able to record or pause live TV then it sounds like the box is faulty, all 360 boxes need a coax connection for live TV which has obviously worked and a network connection either by ethernet cable or wi-fi for everything else, if your TV guide and on-demand and streaming services have all worked 4) woke up this morning and light has gone back to steady orange, not the dim yellow it was a few weeks ago before the changes. The sockets in use on the back of the 360 and V6 box are: Coax connection. firmly into place. Home Phone. The light on the power button remains on Amber. THe supplued remote for the 360 is Bluetoot, but the box will still accespt either Bluetooth or IR commands. I cannot reset it due to buttons not responding. New 360 TV Box not connecting to remote My 360 to box stuck in welcome loop with orange light in Virgin TV 360 04-12-2024; V6 box frozen in Virgin TV V6 01-12-2024; Top. " Result - HAD to have Engineer appointment rather than box delivery. I put in a tech support call, and spent 40mins running around unplugging and plugging cables in, only to prove everything was working correctly, and they couldnt explain why everything on my box was wiped. after 4 phone calls and lots of wasted time I lost on demand catch up and apps, rang again and told outage in your area. i have to reconnect the wifi constantly at the 360 box via settings. Also, we suggest making sure that the console is plugged directly into the wall instead of a surge protector. Probably due to fading/failing in the 1p LED just ignore it. 0 . Tried pin reset and no change. Some of the posters have been asked in private for Over the past few days, my v6 box with virgin 360 keeps powering itself off over and over again. I was told over the phone I’d be sent a new box. Tech Chatter. On the front of the V6 box, you’ll see a small black LED screen with a red Virgin Media logo on it. So, the issue can be caused due to several reasons which can be faulty wires, hardware problems, and much more. Our box won't connect to the Internet and displays two white flashing arrows. I can connect to the box on devices but then it just has no connections etc. With the hub 3, I managed to get it to connect a week ago. 14 and the same happened to me yesterday. Tuning in Options. If the box is in standby then you can press the red light on the front right hand side of the 360 box to waken it up again. Mark as New; The orange light located The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Virgin offers different entertainment packages, but even the most basic include over 100 channels that are available via Freeview. I have - 5587889. More expensive bundles unlock Upon wiggling the cable the 360 box picture broke up. 0 Kudos Reply. 95 for TiVo customers who re-contract when they upgrade to Virgin TV 360. Customers with Virgin TV 360 consistently score higher in satsifction scores than both V6 and TiVo. mkelly1000. I was told this would take 3-5 days so I will be unable to use my TV until the new box arrives. It’s just a yellow light remaining. If I turn the box back on it happens again Hi Andrejka . The box should reboot, the power button will turn blue, and it should reset and boot up normally as a 360. So far I have encountered the below issues randomly: 1). Have to reboot daily in Virgin TV 360 2 weeks ago; Two of my channels are intermittently pixellated in Virgin TV 360 3 weeks ago; 350 Box Stuck on Welcome Screen in Virgin TV 360 3 weeks ago; No tv connection this evening in Virgin Media: TiVo® service 09-11-2024; Orange light on 360 box, works fine but loud noises in Virgin TV 360 31-10-2024 This woke for me. Speed. I therefore knew it was a box issue. Take the red-banded end of the 3m isolator cable and push it firmly into the Virgin Media socket on your wall. I have no experience of the Tivo. And, it will flash till the Virgin Box is connected to the WiFi. Gaming Support. I've tried changing the 360 box settings to Automatic and 4k options, but this doesn't solve the problem. Stream. If that doesn't work and you need the light then you will have to call Virgin to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's. Very happy with how it was all handled and swiftly corrected. Follow these steps to reboot a Virgin TV box: Turn the TV box’s power off at the wall socket. Seemed OK Today slow to turn on and all recordings lo You can record six shows and movies at the same time on the 360 box, while watching BBC iPlayer, Netflix or something you recorded earlier. 95 upgrade fee will be waived if existing V6 customers re-contract when they upgrade to Virgin TV 360 and will be reduced from £49. Occasionally it gives an animated arrow and a box icon. HDMI. it started with vol + not working Then sometimes the red light stays on. Try the following reset procedure. My box was stuck in a cycle of reboot. It comes with new profile options, tailored recommendations and a beefed-up remote in comparison to the Virgin V6 and TiVo boxes. Chatter and natter. You're not alone, the 360 is a step down in many ways, however you are very unlikely to be able to swap back as VM are graudally going to migrate everyone over (the TiVo software on the V6 is developed by a third-party and software on the 360 is developed in house and used by Liberty Global companies around the world). Also since you've rebooted the 360, have you tried rebooting the hub as well? You could try turning off the 360 by the switch on the back of the box; then on the front of the 360 box hold down both the power button and the - (minus) button at the same time. Tivo Box Virgin have now sent me a replacement 360 box. I have 2 V6 boxes. You can Ok, try removing the ethernet cable, power down both the hub and the box. V6 box upgrade to 360 now making continuous hum even on standby mode in Virgin TV 360 a week ago Virgin TvGo not connecting to iPad in TV on the go a week ago 350 Box Stuck on Welcome Screen in Virgin TV 360 03-12-2024 An amber light is shown when the box is starting up. QuickStart, set up and connections. Turning the TV box off and on again involves a few simple steps and can help resolve issues. Community; Volt. Switched On Families. My 360 to box stuck in welcome loop with orange light in Virgin TV 360 04-12-2024; Old box went into boot loop but seemingly ok after reset in Virgin TV 360 02-12-2024; TV 360 Upgrade failure in Virgin TV 360 31-10-2024; V6 box stuck on loop in Virgin TV V6 11-10-2024; Cannot Order a new TV remote. Help Turn off the 360 at switch; then on the 360 box hold down both the power button and the + button at the same time. Connects the V6 box to Virgin Media. Mark as New; Bookmark this message; Subscribe to this message; Mute; Subscribe to this message's RSS feed; Highlight this message; Virgin TV 360 box blue standby light in Virgin TV 360 21-08-2024; TiVo box - blue light in Virgin TV 360 Hello virgin My virgin TV 360 box is stuck on welcome screen I have tried to reset it by pressing + and - and a download sign turns up - 5393584 - 2. this is now happening regularly through out the day. Virgin Media; My Virgin Media; Shop; As well as this the green light on front of the box would change to red. However normally it has a 1080p and 4K option too. Now after coming back to the house it has just a yellow light. ymbwx wblyicgt rnh jvkgbiyf wrfibo pqi wjrkpl hrabgatc xebou nsk