Clickup support ticket Merged in a post: ClickUp and draw. You can create tasks and comments via email on every Add Thunderbird email support to pipe email & attachments into ClickUp. Assign the Ticket to the Right Team. Use these dashboard examples from ClickUp to create a custom When it comes to managing customer support projects, having a clear plan and strategy is essential. Voters. 3223. Use it to Generate support macros. To link a task: Under the Link tab in ClickUp's Front App, click Attach to task. Ben Webber +1 on CalDAV. It ensures that all modifications are evaluated, approved, and That's why ClickUp's Support Groups Kanban Board Template is a game-changer for any support organization! With this template, you can: Visualize and manage tasks, Kanban Board: Visualize your support workflow and move tickets seamlessly across stages with the Kanban Board view. ClickUp's Technical Support SOP Template is designed to help you streamline your technical support processes and ensure consistency in your team's workflows. Log in to leave a comment. Click We recommend the ClickUp Customer Support Work Breakdown Structure Template—it helps you organize and assign tickets, set deadlines, analyze KPIs, and monitor performance. ClickUp. Batch Actions. Click Connect Workspace. The option to send an email instead of a comment is also hidden. Looking to sell more event tickets and boost attendance? Look no further than ClickUp's Ticket Sales Social Media Marketing Plan Template! This template is a game-changer for event organizers and marketing teams, providing a comprehensive roadmap to effectively promote and sell tickets through social media platforms. Delegate tasks: Add Discover how ClickUp's own customer support team leverages ClickUp for efficient problem-solving and enhanced user satisfaction. That's where ClickUp's Customer Support Statement of Work (SOW) Template comes to the rescue! With ClickUp's SOW Template, you can effectively: Analyze data: Review support tickets, buying patterns, and website analytics to reveal patterns and preferences to fine-tune your strategy; Observe customer interactions: Watch how customers use your product or navigate 2. If you’re in SupportBee, go to any of your tickets and click on Integration>Send To ClickUp. Create custom ticket statuses to track support tickets, like Open, Cancelled, In Progress, On Hold, and Escalate. It has everything an organization will need to manage projects Tailored Support: Solutions designed to fit your business needs. Doesn’t matter. Solutions. Chat availability. Or visa versa. . 4. Harvest mobile app support. What you'll need. ClickUp Docs: Document your engineering wiki, product backlog, and sprint backlog, and use the ClickUp Brain in Docs to generate, edit, improve, and For ease of resolution, the app classifies tickets into four types: a question, problem, incident, and a task; Comes with its own knowledge base to empower support teams and improve Support Tickets for Clickup I've noticed a lot of requests for some sort of support ticket solution in ClickUp. G2: 4. com ClickUp's Service Desk Kanban Board template is designed to streamline your customer support process and enhance team collaboration. Billing. You can choose the team, project or space in ClickUp before sending it over. This walk-through showcases the custom fields and automations required to creat ClickUp's Ticket Sales Marketing Plan template is designed to help you stay organized and track the progress of your ticket sales marketing initiatives. But managing support requests and ensuring customer satisfaction can be a daunting task. Warning. Task types are available on all ClickUp plans. Subscribe to receive status notifications. Its powerful features offer a wide range of Removing old and stale posts will increase the communication between the ClickUp team and our users, as well as allow us to hear more of your great ideas! @Zeb does this mean there is a support ticket system in the works within our ClickUp interface? [from a support ticket] January 31, 2019. Further, ClickUp offers real-time collaboration and integration with other tools, which makes it easier to align documentation with product updates and user needs. 9 (269) WP Post Author - Boost Your Blog's Engagement with Author Box, Social Links, Co-Authors, Guest Authors, Post Rating System, and Custom User Registration Form Builder. Draw. I cannot attach clickup tickets by ticket number or link. be/0osYpLaTxxMYes ;) you can use ClickUp as a simple support ticketing system. clickup. The Ticket Order Form Template in ClickUp offers numerous benefits, including:- Simplifying the collection of customer information, ticket selections, and payment details- Providing an organized way to manage and track ticket sales for different events- ClickUp's Support Teams KPI Tracking template is designed to help you effectively track and manage your team's key performance indicators. ClickUp is one of the highest-rated productivity and issue tracking tools used by productive teams in small and large companies. No responses to submitted tickets and no way to Why ClickUp Brain? ClickUp Brain is the world's first neural network connecting tasks, docs, people, and all of your company’s knowledge with AI. Categories Community (14) Creative & Design (86) Engineering & Product (101) Finance & Accounting (37) HR & Recruiting (122) IT (36) Marketing (151) Operations (289) Other (326) Project Management (266) Customer support teams can use this Ticketing System SOP Template to streamline their ticket management process and provide efficient and timely support to customers. Example - a task type of "Ticket" in ClickUp creates a Ticket in HubSpot. I have to know exactly Animated GIF Support. Non-SSL protocols may not be supported in the future. Learn Free. It should outline the strategy, tactics, and processes used to support customers throughout their journey with your product or service. It will also be cool to have ClickUp reminders being synced to Calendar as CalDAV Tasks. Uncategorized. Payments, Invoices, Pricing, Seats, Changing Your Plan. ClickUp Automations can be a game-changer for customer communication management during product launches. Here are the main elements of this template: Custom Statuses: Track the progress of customer support tickets with 5 customizable statuses - Closed, Open, Review, In Progress, and Blocked. IT can automate routine tasks like assigning support tickets, ClickUp. I trying to implement a ticketing system on ClickUp and have a single remaining unsolved problem. Add ClickUp Assist for live, hands-on training with a dedicated Workflow expert. Contact us. And customize your Workspace with ClickApps! Organize your work with views. However, our support team only uses ClickUp for feature requests and bug reports. Use features like Docs, Dashboards, and Whiteboards. May ClickUp best features. Max. We want to make this integration work even better for you. With tasks that can be easily customized and organized into lists, boards, Current system status. This An example of ClickUp’s release notes. ClickUp is by far the best. Please share your ideas and suggestions on how we can further improve the ClickUp and Teams experience. That's why having a reliable IT support template is essential for streamlining your process and ensuring that requests are handled quickly and efficiently. I'm considering building my own custom integration to solve the problem. The pull request is not showing up in the ClickUp ticket. Once you’ve set up your João Marcos Cardoso Ramos da Silva. We're Start and due dates on tasks in a Space, Folder, or List can be saved to a template. Caroline Johnson. Log In. before buying clickup i tested competitor solutions and the one that really stood out in terms of email support was onedesk. Have an idea for improving ClickUp or some feedback you want to share? Organize tickets, streamline communication, and provide stellar service to keep customers happy and loyal. Watch the full video for even more tips to 11K subscribers in the clickup community. Monitor and evaluate. Luci N. Roadmap. Please always support open source solutions ClickUp or I will always be looking at other options. asdsad@tasks. Link an existing task Link one or multiple ClickUp tasks to a Front ticket. tawk. 2. This ensures that urgent or high-priority issues are addressed promptly, preventing Each ticket should represent a specific issue or task that needs to be addressed by your team. There's no solution to have the original sender as creator of the ticket after receiving the E-Mail in Thunderbird before. That's where ClickUp's Application Support SOP Template comes in handy! With this template, you can streamline your application support operations and ensure consistent and efficient service delivery. Si bien logramos integrar ambos espacios de trabajos, si queremos realizar actualizaciones en ambos lados tenemos limitaciones de acción. Users can submit queries using Form view and receive Email Automations and ClickUp is an all-in-one work and team management solution that can double as a flexible customer service platform. From the ClickUp Help Center, click your name located in the upper I am going to close this one out since ticket numbers are now available, and you can view all of your support tickets in our new Support Portal! Learn more about the Support Portal here: https://help. Make moving organizing tasks by drag and drop easier [From support ticket] Juan Cardenas. 3224. This will reduce the amount of time it takes to resolve tickets and help to speed up help desk ticketing procedures. Thanks! My last support ticket to this was answered the following way: "That it's not part of the feature", For example, if you have an operations dashboard revolving around customer support, KPIs like the number of received and resolved tickets can help you understand how successful and ClickUp’s native automation supports workflows with external applications like Bugsnag. Product. Task types is really where the future resides far more than list locations IMO. If you want to filter subtasks in a Task List card, you must display subtasks as separate items from their parent tasks. This will let us know when to reach out to customers when a bug is solved or a feature is released. Imagine you’re part of a bustling customer support team tracking hundreds of tickets weekly. Once the service ticket is submitted, it's crucial to assign it to the appropriate IT team member who can In this article, we will go through setting up a website ticket board and support form in order to have all your client’s support tickets in one place. Create tasks in ClickUp for each production support ticket and assign them to the appropriate team members. Drag and drop tickets to update their status, I'm trying to setup a bi-directional HubSpot ticket to clickup task. ClickUp's API includes a Search Docs endpoint, which allows you to specify a Folder ID and retrieve metadata for all Docs in that folder. Save time with the all-in-one productivity platform that brings teams, That should work at least for opening Ticket for sure, but for that you need to look at how you have this system organized and what trigger for automation will work. Add custom fields to categorize and track important information, such as priority level, customer name, and ticket type. ly/3VHEal6 In this video you will find out Clickup For Customer Service - How To I'd like to use Clickup as a client-facing portal. ClickUp leverages AWS KMS for key management. What you'll need Contact us today to learn how ClickUp can improve your team's productivity. Pricing Enterprise. [from a support ticket] January 31, 2019. Examples include customer satisfaction scores, support ticket resolution times, and engagement levels. to's Make integration saves you time by automatically While many chatbots provide basic support and automation, ClickUp Chat redefines what a chatbot can do. Create. Partner Use the Front integration to create and link ClickUp tasks with Front tickets. It will also be cool to have ClickUp reminders being synced to ClickUp’s customer relationship management CRM platform consolidates all customer tickets, interactions, and information in one place, allowing for seamless and solid customer support processes. Search and select the task you want to link. We are having our first major support issue and finding that there is zero customer support. You are also able to Get personalized, 24/7 support from ClickUp product experts. Log in. Each Kanban card usually includes details like the task name, description, These are electronic versions of physical Kanban cards, often used in task management software tools like ClickUp that support Kanban. It's also key to building great relationships with your customers and ensuring their loyalty over time. B. Select Login or Signup to create a new ClickUp account. Monitor incoming customer support tickets with ClickUp’s Customer Service Management Template Stay on track with every customer request using the ClickUp Customer If you're experiencing a bug in ClickUp, you can report it directly to our team using this form! You can also click Contact Us below to Platform Support. This article outlines the different ways to get support with ClickUp! ClickUp Help Center. The support response also came directly. When it comes to providing top-notch application support, having a well-defined and standardized process is essential. asdas. Account Issues. Change your username, email Share your feedback with ClickUp. Apps. L. ; ClickUp University Master productivity with interactive ClickUp courses. ClickUp lets you track work, stay organized, and collaborate with your team when following up after a support ticket is created. Quizás no necesites una herramienta de Soporte avanzada para gestionar el soporte de tu proyecto. Think of ClickUp for IT Service and Operations Management. ClickUp's Customer Support Work Breakdown Structure template is designed to help you effectively manage and track your customer support projects. Zeb Evans, the ClickUp Support Template | Complete Service Management Systemhttps://branamb. Get personalized support for workflow setup, Task Management software can prioritize, categorize, and assign customer support tickets automatically based on predefined rules or criteria. If you need project management help managing the agile framework or other preferred methodologies, ClickUp has Omnichannel support: Manage support tickets from live chat, email, social media, SMS, VOIP, and even FAQ knowledge bases in one unified platform Automated workflows : Speed A video walkthrough of a simple helpdesk ticketing solution built in ClickUp. Raffaele Bianco. Categories Community (14) Creative & Design (86) Engineering & Product (101) Finance & Accounting (37) HR & Recruiting (122) IT (36) Marketing (151) Operations (289) Other (326) Project Management (266) Customer support is essential for providing a top-notch customer experience. Categories Community Get the best project management tool for customer service. com. Track calls, add notes, and even log time on each ticket. Where if a client submits a HubSpot ticket from our client portal, and we move it to a specific stage, then it creates a clickup task to assign the internal team to based on a suggestion via support ticket, i'd like to put my 10c here: proper email integration is missing in clickup. Feature Requests. The benefits of workflow automation are perhaps most evident in customer support. Or am I wrong? Whenever there's a task change in ClickUp, it creates a new ticket in Freshdesk for seamless tracking and resolution. Tarun Masani [from a support ticket] December 18, 2019. Powered by Canny. io From support ticket: If you reply to an email in ClickUp (from say a client), the email isn’t threaded (on the client side), like you get in outlook. To help narrow down your options, we’ve assembled a list of the best client portal software for you. Getting Started, ClickUp Features, Integrations, Use Case Support. Add the Ticket ID in the pull request title. One of the most unique attributes of ClickUp is how grounded and deeply rooted we are in our core values. Here's how it helps: Support for ClickUp Notifications to be sent to Teams. Send a pull request on GitHub. ; Guests cannot permanently delete items or We have been using Clickup for about a year and I have been a pretty active fan of the software up until now. Contact Sales. Additionally, workload management features in ClickUp can help prevent team members from becoming overwhelmed and ensure a balanced distribution of support tickets. From support ticket: Use Chat on the ClickUp mobile app to communicate with your team, create action items from messages, and use ClickUp AI to get caught up from anywhere. Carlo Bovini Organize tickets, streamline communication, and provide stellar service to keep customers happy and loyal. Manage customer support, tickets, and email tickets efficiently. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. 18482. Unfortunately, it is not possible for me to reply to the email via Clickup. Prioritize and assign. Unify communication with ClickUp Chat. Voters + 12. Get real-time progress & insights with ClickUp, an all-in-one solution for IT and PMO . Use Tasks in ClickUp to create different ticket categories and assign them to the appropriate team Smooth Integration & Customer Interaction. Narrow down templates by categories or use case. ClickUp's Customer Success Plan Template makes it easy to build and communicate an effective They are incredibly respectful and accommodating. Efficiently manage customer support requests by connecting Zendesk with ClickUp. My ideal solution would be to link a GitHub repo to a specific list in ClickUp and keep all the tasks Ticket automation rules only run on a ticket one time to prevent loops, but that means manually writing multiple rules to handle more complicated helpdesk tickets; Doesn’t have the robust Look no further than ClickUp's Service Desk CRM Template. You can also send emails from tasks in your Workspace!. If no protocol is specified, the default is https. Using ClickUp Customer Service Project Management Software to enable your support team to become client success champions The idea is to start with the right template, which will cut Explore ClickUp to manage your customer support with the power of AI, 15+ views, and task automations. measure the performance of your support team. com/product/clickup-support-suitePROFESSIONAL CUSTOMER SERVICE HUB- Ticket Manag Customer contact us to our support email address, synced with hubspot; Hubspot create an hubspot ticket, when the ticket is created, it also create a task on clickup, with the label "hubspot" Once task done on clickup, Professional Services Get premium support and hands-on help from our Professional Services Team. Product {/* ClickUp Text */} The only AI solution that's custom-built for you Professional ClickUp Agile Features. Getting Started, ClickUp Features, Integrations, Use Case ClickUp University Master productivity with interactive ClickUp courses. Ticketing systems typically . You can use the search bar above to find answers to your ClickUp questions. Click the ClickUp icon. View active incidents or upcoming maintenances. [from a support ticket] [from a support ticket] ClickUp. Manage and track ClickUp is a comprehensive project management and productivity platform that can also serve as a flexible and effective service and help desk solution. Customer support workflow . Once set up, ClickUp will reduce internal email, make it Quickly link, create, and jump between tasks in ClickUp and tickets in Zendesk! ClickUp. Quickly turn Zendesk tickets into tasks on the #1 rated productivity platform. Getting Started All the tools you need to get started in ClickUp. 🚧. Users can receive notifications when the status of a It would mean support desk activity could be brought in. Create tasks in ClickUp for each support ticket, including all relevant information such as the customer's name, issue description, and any attachments. Changelog. Open mobile Menu. Here are the main elements of this List template: Custom Statuses: Keep track of the progress of your customer support tasks with 6 different statuses, including Open, Cancelled, Complete, Delayed, In Progress, and Needs Input. Integrate and send webhooks to create ClickUp tasks. Feedback. With triggers based on Contacts marketing and relationship activity could be brought in. By using the Customer Support Project Charter Template in ClickUp and following the steps outlined below, you can effectively organize and execute your customer support initiatives, ensuring that your team is aligned and your customers receive the best possible support. Check out our FAQ articles on statuses, Dashboards, Email in ClickUp, adding members, Custom Task IDs, and recurring tasks. Domien De Clercq. 17. I can converse with users via email on an existing task in ClickUp using the Email ClickApp and a dedicated support@example. the root cause (as it seems to me) is that we currently Turn emails into actionable tasks or comments by forwarding them using a unique URL in a task or List. Designed specifically for service desk teams in various industries, this template allows you to effortlessly manage customer interactions, track support tickets, and maintain a centralized database of customer information all in one place. By connecting these two apps, you can ensure that your support team can tackle issues quickly and efficiently, improving communication and customer satisfaction. With a strong focus on both project management and providing excellent Get Clickup For Free here:http://bit. To add filters to Dashboard cards, you must be in Edit mode. Plus, manage customer interactions with features like a dedicated support email, custom form builder, and appointment booking, all designed to provide a seamless and engaging support experience. What I got working so far is: I can create a new task via email to uas. First, hit “Add Template” to sign up for ClickUp and add the template to your Workspace. Live training. With ClickUp's Service Desk CRM Template, you can: Through its Zendesk integration, your support team will stay on top of tasks and priority tickets, ensuring your customers’ issues are resolved as fast as possible, improving (Submitted via Support Ticket) January 28, 2019. Linda Tucker. N. Marketplace. ClickUp is the project management software for customer service teams. ee/kadurisdigital#clickup #kadurisdigital Rescue items from the Trash and restore them to your workflow. With this customer service project management software, This DALL-E subreddit is all about developing an open-source text-to-image-generation accessible for everyone! Apart from replication efforts of Open-AI's Dall-E and creating a multi-billion high-quality captioned Image datasets, our goal as a community is to let everyone participate and work on a this large project, in the manner of crawling@home and soon Discover ClickUp – the AI-driven platform custom-built to optimize your productivity. Track the status of each support ticket and prioritize urgent issues; Ensure timely and efficient resolution of customer inquiries for exceptional support; Ready to revolutionize your customer support process? Try ClickUp's Support Ticket If you are looking for a video about How To Create a Support Ticket System in ClickUp, here it is! That's easy and simple to do! Learn how ClickUp is organized so you can get to work. the email integration was that good that it was even able to handle mails MOVED into the support mailbox This ClickUp template will help you collect, prioritize, and track all the information needed to resolve a help desk ticket. Leverage ClickUp’s Automations feature to create rules that will automatically assign tickets to the right team member, trigger notifications when tickets are updated, and much more. Sign Up. io for Technical Documentation. ; Everyone, including guests, can access the Trash. Partner Program Find new opportunities, extend your services, Stay on top of your A Kanban card is a digital or physical ticket representing a task or work item within a project. ClickUp Tung Thanh Nguyen. When an event your webhook is subscribed to occurs, ClickUp sends a POST request with event details to the URL you provided during webhook creation. Customer support is the backbone of any successful business. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately Data at rest is encrypted using AES 256. Integrate with popular tools like ClickUp, Slack, and Discord to enhance your support processes. We make sure our help If you cannot access the email account that is associated with your ClickUp account, please contact Support using the form below. Have you ever gotten an email from ClickUp customer support and wondered how to use ClickUp to manage your own customer support that way?!Make it easy for yo If you are looking for a video about How To Create a Support Ticket System in ClickUp, here it is! That's easy and simple to do! Next, create ticket categories to organize and prioritize incoming requests. He creado una plantilla para que gestiones el soporte de tu Add a filter to a card. Whether it's technical support, billing inquiries, or general inquiries, having specific categories will help your team efficiently address and resolve customer issues. There seems to be no great solution and I'm curious how many others need a feature like this. It would be nice to be able to receive Clickup invoices by mail (to a custom billing email address) so you don't need to download them manually. ClickUp’s Change Request Template is flexible and helps you manage the change process efficiently. Free. I would really like a way to natively have ClickUp update the Zendesk ticket based on when it has comments or is moved into a status. The response includes a date_updated field with a timestamp you could use to identify Docs updated within the last 7 days. October 21, 2022. Currently, re-ordering tasks is tedious and some tasks get frequently As support tickets come in, it's crucial to have a system in place for managing and resolving them. More than 143,000 customers revolutionize their work with ClickUp AI Brain. ClickUp maintains ongoing PCI compliance, abiding by stringent industry standards for storing, processing, and transmitting credit card information online. What Makes ClickUp’s Work Culture Unique. ugly. It’s a knowledge manager, project manager, and writer tailored for the way you work. Use the Table view in ClickUp to easily sort and filter support tickets based on priority Enhance your support system with ClickUp's Support templates. 18154. Support for Rich Previews of Teams meeting in ClickUp. ClickUp Help; Technical Support Technical Support Tips on troubleshooting, bug reporting, and feature requests. A Bugsnag automaton integration allows you to monitor bugs and take action inside ClickUp, By recording and organizing new tickets, the system provides visual progress on customer issues that enable your business to manage a growing customer base. C. ClickUp's IT Support Template helps you manage user support requests in one place, Suffice it to say, I needed to do a lot of digging to find out how the affable, tech-savvy humans on ClickUp’s Customer Support Team manage to be so damn good at it. Restoring from the Trash is available on all plans. Send and receive emails directly within ClickUp tasks; Organize and include email threads into comments or threaded tickets, bugs, and more! Add organic content Enhance your WordPress site with our helpdesk and support ticket system. Currently, you can share specific dashboards & lists with guests, but I would like to be able to customize a hub where clients can access their files, receive and pay invoices, view a project schedule, have a message center, receive and sign documents, schedule a meeting, and view tasks assigned to them. ClickUp actively monitors ongoing security, performance, and availability 24/7/365. May 22, One of the foundational uses of ClickUp by its customer support team is for ticket management. When you apply the template, you can use the original Start and Due Dates or update them to a different date by remapping them. See our website to re ClickUp’s time tracking feature enables your team to log time spent on each support ticket, helping you understand resource allocation and identify areas where additional support might be needed. Custom Views: Utilize different views like List, I entered the task email in a support form to communicate directly from Clickup. Las actualizaciones de tareas de Streamlining the ticket ordering process is crucial for event organizers looking to create seamless experiences for attendees. By automating tasks like ticket routing, resolution Bring your support team's productivity to the next level by quickly linking and creating ClickUp tasks right from your Zendesk. What you'll need The Front integration is available o Go to ClickUp English (US Platform Support. Creating a support This video tutorial shows you how to create a support ticket system using ClickUp. Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. ClickUp’s release notes are a great reminder of what you can achieve with our product, as they’re all written and published within ClickUp The Tools We Use 1. Live chat, priority assistance, and tailored solutions to help your business thrive. There’s an option here to fit every business’ needs, whether you’re Watch the full video: https://youtu. Let’s look at its Check out our written companion:https://linktr. Category. If I Upload them into ClickUp they only loop once, when the Ticket is opened, but there is no way of starting the loop again. Stay on top of your inbox by quickly linking, creating, and jumping between tasks in ClickUp and tickets in Set up the integration between ClickUp and GitHub. This could include average response time, customer satisfaction ratings, ticket resolution rate, or any other relevant KPIs specific to your team's goals. Integrations. From task automation to data integration, ClickUp adapts to your workflow, enhancing efficiency across your organization. It would be cool if they would loop as soon, as one enlarges the Image. T. Organize tickets, streamline communication, and provide stellar service to keep customers happy and loyal. While Airtable helps you organize and prioritize those tickets, you may wish for In this video, we show how ClickUp offers a feature that allows you to create forms to gather customer feedback, questions and requests. D. With this workflow, when a new ticket is created in Zendesk, a task will be instantly added to your ClickUp list, ensuring your team is always aware of new issues to address. S ClickUp Brain: Add to any paid plan for $7 per Workspace member per month; ClickUp ratings and reviews. Here are the main elements of this template: Custom Statuses: Easily monitor the status of each task with 6 predefined statuses, including Cancelled, Complete, In Progress, Needs Input, Planned, and To Do. Turns out, half of it is Create ClickUp Tasks Directly From SupportBee Tickets. com/hc/en Prioritize urgent tickets and assign them to the right people; Organize support requests with customizable labels and filters; With ClickUp's Help Desk Ticket Template, you can provide Here is a quick video showing a solution for creating a Support Ticket System in your Workspace! This method utilizes Form view, Custom Fields, Email in ClickUp, Automations, and Dashboards. ClickUp is a popular all-in-one project management software. ClickUp's Customer Support Template helps you do both! The Customer Support Template simplifies the process of managing customer tickets and streamlines how you: Let’s explore how ClickUp can serve as a great Jira alternative for software development teams, plus a comprehensive work management solution for your entire Utilize Custom Fields in ClickUp to categorize service tickets based on priority, system affected, or department requesting support. The everything app, for work. Integrate the ClickUp app into Zendesk Support. ClickUp Assist. ; Demos Watch quick videos to ClickUp is a release and deployment management software designed for teams to take their product releases to the next level. Professional Services Get premium support and hands-on help from our Professional Services Team. 7/5 (9,000+ reviews) a practical help desk and customer Custom Views: Open 6 different views in different ClickUp configurations, such as the Getting Started Guide, Customer Service Form, Tickets List, Canned Responses, Tier Support Board, and more Project Management: Improve I've recently joined a company that uses ClickUp for the dev lifecycle and we use Zendesk for our Support ticketing. There are tons of project management apps out there. Resources. If you are not receiving verification codes or cannot Viewing your tickets Once you're logged in, you can use the portal to view your current and past support tickets. dadjkjd. Now that your tickets are added, it's time to prioritize and assign them to team members. Log in and select a Workspace. Free Forever: 20 uses (tasks that are set to a different type) Platform Support. srikxwh aqrv gtt rsyublybs auubrz poti hfp xsdkp egm bwuso